Common question
16.12.2022
How to Start Mining?
- Go to the Kryptex pool homepage: https://pool.kryptex.com
- Choose the cryptocurrency you want to mine.
- Click "Start Mining" and follow the instructions on the page.
Detailed guide on how to start mining with Kryptex.
Where Do I Get a Wallet Address?
You need to register a wallet address. A Bitcoin (BTC) address cannot be used for Litecoin (LTC) mining — each coin requires its own wallet address.
How Do I Get Paid? How to Withdraw Coins?
Payouts are processed automatically when the minimum payout threshold is reached. You can adjust this threshold in the “Settings” section. Each coin may have slightly different payout conditions.
Can I Mine Directly to an Exchange?
Yes, but we don’t recommend it. If the exchange shuts down, delists the coin, or changes the deposit address, you will lose your coins. Mining directly to an exchange is at your own risk. We recommend mining to your own wallet address.
I Mined to the Wrong Wallet. How Do I Change It?
Update your wallet address as soon as possible! Kryptex does not transfer coins between addresses. Payouts are only sent to the wallet address where mining began.
Please double-check your miner's address to avoid mistakes. Support cannot change your wallet address on the pool.
My Miner Isn’t Submitting Shares. What Should I Do?
- Check Your Settings — Ensure all mining pool settings are correct. The coin you selected in the miner must match the pool. (Example: Ethash and Etchash are different coins.)
- Check Your Hardware — Make sure your hardware is stable. Invalid shares can be caused by unstable ASICs/GPUs or overclocking issues.
- Check Your Connection — Ensure your internet connection is stable with low ping and jitter.
- Be Patient — Sometimes, the miner takes time to find and submit the first share. This can take 15-20 minutes.
If the issue persists, contact support.
Why Isn’t My Worker Showing Up?
Your worker will appear on the pool after your miner submits its first share and the pool confirms it. This can take 15-20 minutes.
Why Is the Pool Hashrate Lower Than the Miner’s Reported Hashrate?
The pool calculates hashrate based on actual shares submitted over time, considering the share difficulty set by the pool.
Your miner shows theoretical performance, not accounting for luck or network factors.
The longer your miner runs, the more accurate the pool statistics become. The pool updates data every 10 minutes, but for accurate stats, mine for at least 24 hours. A small difference in hashrate between the miner and the pool is normal.
More details on why miner and pool hashrates differ.
Why Is My Average Hashrate So Low?
If you just started mining, the hashrate will be low at first. It will stabilize after a few hours. For accurate pool statistics, mine for at least 6-24 hours.
What Are Stale Shares?
Stale shares are late shares submitted after a block has already been found. These shares usually do not get paid.
What Are Invalid Shares?
Invalid shares are incorrect calculations (2+2=5) caused by hardware errors (e.g., overclocking instability). These shares do not get paid.
What Is an Unconfirmed Balance?
Every mined block must be confirmed by the network before the pool receives the reward. The confirmation time depends on the blockchain. Some networks confirm in 10-15 minutes. Others take 8 hours. Some, like QUAI, require 2 weeks.
Once the network confirms the block, your unconfirmed balance becomes confirmed.
For PPS+ coins, the balance is confirmed immediately.
How Do Reward Systems Work? PPS+ vs PROP
PPS+ (Pay Per Share) — Fixed payout per valid share, regardless of whether the pool finds a block.
PROP (Proportional) — Miners get paid only if a block is found, based on their share contribution.
More details on PPS+ and PROP.
What Is SOLO Mining?
SOLO mining means mining alone, without pooling resources with others. You only get a reward if you find a block yourself. To mine SOLO, high hashrate power is required.
I’ve Been Mining for Hours, but I Haven’t Earned Anything!
This can happen if you mine on a PROP reward system or in SOLO mode. In these cases, you won’t receive rewards until a block is found.
Mining is a probability-based process. Block discovery depends on luck, and no one can influence the outcome.
What Is a Share?
A share is proof of work sent by your miner to the pool.
The more shares your miner submits, the more rewards you receive.
More details on how mining works.
What Is Share Difficulty? Does It Affect Earnings?
Difficulty (Diff) determines how many hashes your miner must calculate to find a valid share.
Difficulty does NOT affect your earnings — it’s just a tool the pool uses to evaluate work.
More details on share difficulty.
I Don’t Have My Own Equipment. Can I Rent Mining Power?
Kryptex does not rent out mining rigs, but we work with popular mining rental services.
More details on mining rentals.
Didn't Find The Answer To Your Question?
Have any questions, something is unclear, or you can’t connect?
Contact support — we are happy to assist!
Email support at support@kryptex.com.